Privacy Policy
At Phuket Elephant Care, we respect your personal data and are committed to maintaining the highest standards of data security, transparency, and privacy for all sanctuary visitors.
This privacy policy outlines how Phuket Elephant Care™ (Siam Kotchasan Conserve Co., Ltd.) processes personal information shared with us or collected during your visit to our website (observe.phuketelephant.care). We reserve the right to update this policy periodically to reflect evolving privacy
regulations in Thailand.
We believe in giving you complete control over your personal data. You can inspect, request deletion, or manage your personal information at any time via SayMine.
Manage My Data on SayMine§ 1 What Information We Collect
To arrange your visit and coordinate hotel pickup logistics across Phuket, we collect:
- Full Name: To identify the lead traveler and party members upon check-in.
- Contact Information: Email address and mobile/WhatsApp phone number to send your instant confirmation voucher and pickup notifications.
- Phuket Accommodation / Location: Hotel name, room number, or villa location to organize round-trip minivan transfers.
- Travel Details: Flight numbers or cruise schedules if airport or harbor pickup/dropoff is requested.
- Dietary Restrictions: Specific allergies or vegetarian/vegan preferences for programs that include meals.
- Identification Data: Passport details required for visitor insurance registration.
Payment Security Note: We never collect, view, or store your credit card numbers. All online payments are handled directly by PCI-DSS certified payment processors (Omise and PayPal).
§ 2 How We Use Your Information
We use your information exclusively to fulfill your booking request and coordinate logistics with our sanctuary staff and licensed transfer drivers.
We do not send unsolicited marketing emails or sell, lease, or distribute your personal data to third parties who are not directly involved in serving your visit.
With your permission, public reviews or testimonials shared with us may be featured on our website using your first name, surname initial, and country of residence.
§ 3 Security Standards
We employ physical, electronic, and managerial safeguards to protect your personal data from unauthorized access or disclosure. All web traffic to our booking system is encrypted using 256-bit SSL protocols.
§ 5 Third-Party Links & Copyright
Our website may contain links to external partners or mapping tools. Phuket Elephant Care is not responsible for the privacy practices or content of third-party external websites.
All photographs, branding assets, and educational content on this website are protected under copyright law by Phuket Elephant Care™ (Siam Kotchasan Conserve Co., Ltd.).
Phuket Elephant Care™ Sakhu Sanctuary
Siam Kotchasan Conserve Co., Ltd. • TAT License: 31/01192
3/5 Moo 4, Tambon Sakhu, Amphoe Thalang, Phuket 83110, Thailand
Nantaporn Long-eh, 20th September 2026 • Phuket, Thailand
100% Observe-Only Sanctuary